When sending bulk SMS through Ankarex SMS Sender, it's essential to understand and avoid common user errors. This guide thoroughly explains these common mistakes and how you can effectively avoid them.
Common User Error: Forgetting the Country Prefix
One of the most common errors is forgetting the country prefix.
The correct format for sending SMS through Ankarex is:
CountryCode + Number
For instance, if you have a Spanish number with country code +34 and the local number is 123456789, the correct format should be:
34123456789
Many users mistakenly format the number incorrectly, such as:
0034123456789 ❌340123456789 ❌341123456789 ❌
Including unnecessary leading zeros or additional digits after the country code will result in ignored messages. The system will not send messages to incorrectly formatted numbers, and no refunds will be provided for these errors.
Error Code 713 – Understanding SMS Delivery Failures
Another frequent error is receiving an error code 713, indicating:
- SMS delivery directly failed.
- The SMS was rejected by the recipient's mobile device.
- The number is invalid or contains a double prefix.
Always double-check numbers for correct formatting to avoid this error.
Important Reminder on SIDs, Links, and Keywords
We do not accept reports for undelivered SIDs, keywords, or specific words. Users must learn to responsibly manage their bulk SMS campaigns. We strongly advise users to carefully read our tutorials and guides on SID detection, link formatting, and keyword restrictions to avoid mistakes.
Delivery Reports and Patience
A frequent issue arises when users click the delivery report immediately after sending bulk SMS. Please understand:
- Clicking delivery report seconds after sending will likely result in error screens or false reports.
- You must patiently wait for the system to process messages properly. Constant clicking will not speed up the process; instead, it might slow it down.
Another common error: Clicking too early after sending messages might display an error stating:
Numbers are currently in queue.
If you encounter this message, wait patiently. This situation usually means:
- Messages are in the processing queue.
- Numbers might have formatting errors (double prefix).
Any error report for numbers that are in queue status will be ignored. It's crucial to format your numbers correctly and patiently wait until the process finishes.
Test Tool vs. Manual Tests
It's important to clarify that Test Tool and Manual Tests are not the same.
- Test Tool simulates delivery under controlled conditions.
- Manual Tests involve real sending to a real device.
For more detailed explanations, refer to other posts available on our blog.
Read Our Tutorials and Guides!
To ensure successful and error-free SMS sending, we strongly encourage all users to thoroughly read our tutorials and guides available on this blog. They contain essential tips, detailed explanations, and proven best practices to make your SMS campaigns successful.
Avoid costly mistakes, improve your campaign efficiency, and maximize your results by exploring our resources now!
